Frequently Asked Questions and Technical Support
If you don't see your question here, please use the feedback button on the right side of the page to send it to us.
Technical issues
What do I do if I can't open a resource I downloaded from the Portal on a Windows computer?
Why is this happening? Windows has a default system setting that that puts a short character limit on the length of the path to a file (which means the names of all the folders and subfolders it is in plus the name of the file). This prevents you opening files with really long names that are in multiple subfolders. Since many of the files in on the Portal resources have long names and/or are in multiple sub-folders, Windows users might have trouble opening the archive files.
Option 1: Click on this link to download a "registry script", and double click on the file to run it. This will automatically change your windows settings to allow longer path names. However, you must have administrative access to your computer to do this.
Option 2: Download an alternative file archive software, such as 7-Zip, and use that to unzip the download. External software circumvents the Windows' setting for path length limits, so you should be able to extract and open our files.
If neither of these options work, please contact us for more guidance.
Copyright and licensing
How do I figure out what to do about copyright and licensing for materials I want to contribute to the Portal?
See our Copyright and License FAQ for answers to the all the questions you might have about copyright and license, including an overview of how copyright works, whether you can contribute materials that include copyrighted diagrams or images from a textbook or the internet, and whether your institution holds the copyright to your materials.
Contributing to the Portal
What is the difference between the Community and Vetted Libraries?
Community Library submissions are not vetted by editors or peer-reviewed. Submitting them is quick and easy, and doing this enables you to easily share and get feedback on your curricular resource. Only registered users can access these contributions. Vetted Library submissions are more refined and contain more supplementary information than Community Library submissions. They are reviewed by the editorial team for overall appropriateness and usefulness. They show up first in search results, are marked as “vetted”, and will be available to all users after beta.
How polished do my materials have to be for the Community Library?
The Community Library is designed for instructors to share resources that are works-in-progress. There is no expectation that the materials included here are in a final, highly-polished form. You are encouraged to use the Community Library as a place to share materials you are developing or testing to receive feedback from other instructors. Your contributions may also help other instructors get new ideas for improving their classes. If you have more developed materials that have been used with students in one or more classes, you might consider submitting the materials to the Vetted Library.
Who can use the Portal
Can students access materials and solutions on the Portal?
When the restricted beta test period ends, anyone, including students, will be able view materials available in the Vetted Library. However, when materials are submitted, solutions, answer keys, and other information for instructors can be restricted for viewing only by verified educators logged into the Portal. The editors will encourage authors to restrict this type of content when reviewing submissions to the Vetted Library. Instructors using materials from the Portal should avoid posting solutions in a manner that could make them widely available online.
About the Portal
Who runs the Portal?
The Portal is created and administered by a collaboration of physics education researchers at the University of Washington Bothell, Seattle Pacific University, American Association of Physics Teachers, and Alder Science Education Association. See our list of all team members. The design and structure of the Energy and Equity Portal is based on the Living Physics Portal, designed and built by the Living Physics Portal team.
